Contact Us

Nevada Irrigation District Business Center

We’re located at:

Nevada Irrigation District Business Center
1036 West Main Street
Grass Valley, CA 95945

Visit our Customer Service Center
Mondays through Friday, 8 a.m. to 5 p.m. – Please Note: Due to the threat of COVID-19, Customer Service hours are currently reduced to 8 a.m. – 5 p.m. Monday – Thursday.

Customer Service / Business Calls

Emergency Calls

  • Normal Business Hours (530) 273-6185
  • Weekends, After Hours (530) 273-3346

Making Payments

  • Online
    • Login today and create your username and password.  Click here to pay online with credit card or electronic check only.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.
  • Automated Phone System
    • Call 1-833-366-7104 to use our automated phone system to pay with a credit card, 7 days a week.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.
  • NID Business Center, Customer Service Center, Main Entry
  • Drop Box (Outside the Gate) NID North Auburn Water Treatment Plant,
    12200 Locksley Lane, North Auburn
  • Drop Box, (Near Store Entry) Safeway,
    2550 Bell Rd., Auburn, CA  95602

Water Shutoff Protection Act

For location of underground utilities, call

  • Underground Service Alert (USA) toll-free (800) 642-2444

NID Department Contacts